In order to continuously improve the quality of our products, an incident notification form is available to you.
If you have a complaint about the quality of one of our products, please complete the form below, providing as much information as possible.
To guarantee optimal follow-up, please only report incidents related to product quality (e.g. odour, colour, etc.).
This form is not intended for commercial complaints (damaged packaging, order errors, pricing, etc.) which must be dealt with directly with your retailer/intermediary and which will not be dealt with via this form.